Refund & Cancellation Policy
Effective Date: 10 September, 2025
1. Cancellation
Clients may request cancellation of services by contacting Lucknow IT Solution at info@lucknowit.com. Cancellation requests are subject to confirmation and may incur charges if work has already commenced.
2. Refunds
- Refunds are processed only for unused services or unfulfilled project milestones.
- No refunds are provided for services already delivered, partially delivered, or customized as per client requirements.
- All refund requests must be submitted in writing within 7 days of service initiation or milestone delivery.
3. Processing Time
Approved refunds will be processed within 10β15 business days through the original payment method. Any bank charges or third-party fees may be deducted.
4. Exceptions
Custom projects, digital products, or consultancy services that have been fully delivered are non-refundable. Refund eligibility is evaluated on a case-by-case basis.
5. Contact Us
- Email: info@lucknowit.com
- Phone: +91 8887842449
- Website: lucknowit.com